TROUBLE SHOOTING
Description Analysis of cause
1.Check that the mobile phone is connected to
the Wi-Fi address and if the password is correct
or not;
2.Check the applianceunder configuration status;
3.If there is any firewall or other restrictions
been set or not;
4.Check if the router works normally;
5.Make sure appliance, router and mobile phone
work within signal scope
6.Check if the router is shielding App or not
Appliancecan’t be
configured successfully
Software display: Identification failed,
It means the appliancehas been reset, and the
mobile phone lost control permission. Youneed
to connect Wi-Fi to get permission again.
Connect with the local network and
refresh it.After all steps, and it still does not
work,delete applianceand wait for it to refresh
Mobile phone can not
control Appliance
Software display: Applianceout of line.
Check network working
1. The appliance has been reconfigured
2. Applianceout of power
3. Router out of power
4.Appliancecan't connect to router
5. Appliancecan't connect to network through
the router (under remote control mode)
6. Mobile can't connect to router (Under local
control mode);
7. The mobile phone can't connect to network
(under remote control mode).
Mobile phone can not
find the Appliancer
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