Sage SES880 Användarguide

the Barista Touch™

SES880

EN USER GUIDE

DK BETJENINGSVEJLEDNING

SE INSTRUKTIONSBOK

NO INSTRUKSJONSBOK

FI OHJEKIRJA

2

• Before using the rst time ensure

your electricity supply is the

same as shown on the label on

the underside of the appliance.

• Remove and safely discard

any packaging materials before

rst use.

• To eliminate a choking hazard

for young children, safely discard

the protective cover tted to the

power plug.

• This appliance is for household

use only. Do not use the

appliance for anything other

than its intended use. Do not

use in moving vehicles or

boats. Do not use outdoors.

Misuse may cause injury.

• Fully unwind the power cord

before operating.

• Position the appliance on

a stable, heat resistant, level,

dry surface away from the edge

and do not operate on or near

a heat source such as a hot

plate, oven or gas hob.

• Do not let the power cord

hang over the edge of a bench

or table, touch hot surfaces

or become knotted.

• Do not leave the appliance

unattended when in use.

• Always ensure the appliance

is turned OFF, unplugged at

the power outlet and has been

2 Important Safeguards

5 Components

7 Functions

13 Care & Cleaning

17 Troubleshooting

21 Guarantee

SAGE®

RECOMMENDS

SAFETY FIRST

At Sage® we are very safety

conscious. We design and

manufacture consumer

products with the safety of

you, our valued customer,

foremost in mind. In addition

we ask that you exercise a

degree of care when using

any electrical appliance

and adhere to the following

precautions.

IMPORTANT

SAFEGUARDS

READ ALL INSTRUCTIONS

BEFORE USE AND SAVE FOR

FUTURE REFERENCE

• The full information

book is available at

sageappliances.com

Contents

3

allowed to cool before cleaning,

attempting to move or storing.

• Always turn the appliance to

the o position, switch o at

the power outlet and unplug

at the power outlet when the

appliance is not in use.

• Do not use the appliance if the

power cord, plug, or appliance

becomes damaged in any way.

If damaged or maintenance

other than cleaning is

required, please contact Sage

Customer Service or go to

sageappliances.com

• Any maintenance other than

cleaning should be performed

by an authorised Sage

service centre

• Children should not play with

the appliance.

• Cleaning of the appliance

should not be carried out by

children unless they are 8 year

or older and supervised

• The appliance and it’s cord

should be kept out of reach

of children aged 8 years

and younger

• The installation of a residual

current safety switch is

recommended to provide

additional safety when using

all electrical appliances.

Safety switches with a rated

operating current not more

than 30mA are recommended.

Consult an electrician for

professional advice

• Do not use attachments

other than those provided

with the appliances.

• Do not attempt to operate

the appliance by any method

other than those described

in this booklet.

• Do not move the appliance

whilst in operation

• Do not touch hot surfaces.

Allow the appliance to cool

down before moving or

cleaning any parts.

• This appliance shall not be

used by children. Keep the

appliance and its cord out

of reach of children.

• This appliance can be used

by persons with reduced

physical, sensory or mental

capabilities or a lack of

experience and knowledge,

only if they have been given

supervision or instruction

concerning use of the appliance

in a safe way and understand

the hazards involved.

• Do not operate the grinder

without the hopper lid in position.

Keep ngers, hands, hair,

clothing and utensils away from

the hopper during operation.

EN

4

SPECIFIC

INSTRUCTIONS

FOR WATER

FILTER

• Filter cartridge should be kept

out of reach of children.

• Stores lter cartridges in a dry

place in the original packaging.

• Protect cartridges from heat and

direct sunlight.

• Do not use damaged

lter cartridges.

• Do not open lter cartridges.

• If you are absent for a prolonged

period of time, empty the water

tank and replace the cartridge.

The symbol shown

indicates that this appliance

should not be disposed of

in normal household waste.

It should be taken to a local

authority waste collection centre

designated for this purpose or

to a dealer providing this service.

For more information, please

contact your local council oce.

To protect against electric

shock do not immerse the

power plug, cord or appliance

in water or any liquid.

• Use only tap water in the water

tank. Do not use any other liquid.

• Never use the appliance without

water in the water tank.

• Ensure the portalter is rmly

inserted and secured into the

brewing head before using

the machine.

• Never remove the portalter

during the brewing operation as

the machine is under pressure.

• Do not place anything, other

than cups for warming, on top

of the appliance.

• Heating element surface is

subject to residual heat

after use.

SAVE THESE

INSTRUCTIONS

5

Components

A. 250g bean hopper

B. Integrated conical burr grinder

C. Touch screen control panel

D. GRIND SIZE selector

E. POWER button

F. Integrated removable 54mm tamper

G. Grind outlet

H. Hands free grinding cradle

I. 54mm stainless steel portalter

J. Removable wet & dry coee separator

drip tray

K. 2L removable water tank

L. Group Head

M. Dedicated hot water outlet

N. Extra-tall cup clearance for tall mugs

O. Easy clean steam wand

P. Milk temperature sensor

Q. Storage tray (located behind drip tray)

A

B

C

H

G

N

O

K

P

L

M

Q

F

J

E

I

D

Rating Information

220–240V ~ 50–60Hz 1380–1650W

EN

6

ACCESSORIES

1. Stainless steel milk jug

2. Cleaning disc

3. Cleaning tablets

4. Dual Wall lter baskets (1 cup & 2 cup)

Use with pre-ground coee

5. Single Wall lter baskets (1 cup & 2 cup)

Use when grinding fresh whole coee beans

6. Water lter and holder

7. Cleaning brush

8. The Razor™ precision dose trimming tool

9. Steam wand cleaning tool

10. Water hardness test strip.

All parts of the Barista Touch™

that come into contact with coee,

water and milk are BPA Free.

1

3

2

7 8 9

4 5

6

10

7

Functions

INSTALLING THE WATER FILTER

• Remove the water lter and water lter holder

from the plastic bag.

• Soak the lter in cold water for 5 minutes.

• Wash the lter holder with cold water.

• Set the reminder for next month of replacement.

We recommend to replace the lter after

3 months.

• Insert the lter into the two parts of the

lter holder.

• To install the assembled lter holder into the

water tank, align the base of the lter holder

with the adapter inside the water tank.

Push down to lock into place.

• Fill the water tank with cold water before sliding

back into position at the back of the machine and

locking into place.

FIRST USE

1. Press POWER button to turn the machine on.

2. Follow the instructions on screen to guide you

through rst use setup.

3. After completing setup, the machine will tell that

it is ready to use.

The machine is now in STANDBY mode.

GuideExit

Your Barista Touch is now ready

Select the guide to find out more about your Barista Touch

or exit to proceed to your drink selection

4. Touch "Guide" and the machine will guide you

step by step to make your rst coee. Touch the

 and go to the Drinks Menu or < to repeat the

Setup. To repeat the Guide at any time, go to

Settings Menu.

NOTE

If your water hardness is either 4 or 5 when tested,

we strongly recommend you change to an alternate

water source.

GRINDING OPERATION

Insert bean hopper into position on-top of the

machine. Turn dial to lock into place. Fill hopper

with fresh beans.

EN

8

DRINK SELECTION

To enter Drinks Menu screen, touch the Home icon . Swipe & select your drink.

Touch the ‘Help & Tip’ icon to see Barista Touch™ Guide.

NOTE

Please keep the touch screen dry and clean to ensure that the machine functions properly.

DRINK SCREEN

Grind duration

(single / double /

custom) Milk froth level

Drink chosen

Milk temperature

‘Setting’ icon

Brew setting: touch this button to scroll

Espresso – single shot / double shot / custom extraction time

Long Black – small / medium / large

Grind size

‘Home’ icon

Brew

Cappuccino

Double

Grind Milk

4

65º

15s

Hot Water

14

9

SETTING GRIND SIZE

Selecting Your Filter Basket

Single Wall Filter Baskets

Use Single Wall lter baskets if grinding fresh

whole coee beans.

1 CUP 2 CUP

Dual Wall Filter Baskets

Use Dual Wall lter baskets if using

pre-ground coee.

1 CUP 2 CUP

Selecting Grind Size

In the touchscreen, select the chosen lter

basket by touching the toggle option under the

‘Grind’ button.

Automatic Dosing

• Touch the ‘Grind’ button once, or push and

release the portalter to engage the grinding

activation switch. Then allow fresh ground coee

to ll the portalter.

• Grinding will automatically stop, however if

you wish to stop grinding before the cycle has

nished, push and release the portalter.

Manual Dosing

• If you prefer to manually dose, with the portalter

inserted in the grinding cradle, push and hold

the portalter to engage the grinding activation

switch. Continue holding until the desired amount

of ground coee has been dosed.

• To stop grinding, release the portalter.

This will release the grinding activation switch

and stop the grinding function.

Tamping the Ground Coee

• Once grinding is complete, Tamp down rmly.

• As a guide to dose, the top edge of the metal cap

on the tamper should be level with the top of the

lter basket AFTER the coee has been tamped.

Trimming the Dose

The Razor™ precision dose trimming tool

allows you to trim the puck to the right level

for a consistent extraction.

• Insert the Razor™ dose trimming tool into the lter

basket until the shoulders of the tool rest on the

rim of the basket.

• Rotate the Razor™ dose trimming tool back and

forth while holding the portalter on an angle over

a knock box to trim o excess coee grinds

• Wipe excess coee from the rim of the lter

basket to ensure a proper seal is achieved in the

group head.

EN

10

Purging the Group Head

Before placing the portalter into the group head,

run a short ow of water through the group head by

touching the ‘Hot Water’ button. This will stabilise

the temperature prior to extraction.

Inserting the Portalter

Insert the portalter into the group head and rotate

the handle towards the centre until resistance is felt.

LOCK TIGHT

ESPRESSO EXTRACTION

Touch the ‘Brew’ button on the display to start

extraction. You can switch between single shot,

double shot or Custom by touching the ‘Single’,

‘Double’ or Custom button. The duration times

are preset, but can be customised.

Brew

Double

Brew

Single

Brew

Custom

22s

MANUAL OVERRIDE

Press and hold the ‘Brew’ button (approx 2 secs)

to enter manual extraction mode. Touch the Brew

button to start the extraction, touch the Brew button

to stop the extraction.

TEXTURING MILK

MIN

MAX

MILK MUST

COVER THIS

RING

NOTE

Use the indicator on the screen for the correct milk

jug position.

Under the ‘Milk’ button, temperature level and

froth level are displayed. They are preset based

on the drink you’ve chosen but you can customise

by touching those options.

To start, touch the ‘Milk’ button. The screen will

display the temperature of the milk as it heats.

Milk texturing will stop automatically when the

selected milk temperature is reached. Lift steam

wand to remove milk jug. Wipe the wand & tip with

a clean damp cloth. Lower steam wand to the down

position and the wand will automatically purge.

NOTE

Prior to texturing milk, it is recommended to

momentarily purge the steam wand by rst

touching the ‘Milk’ button. Touching the button

again will stop steam delivery.

11

MANUAL MILK TEXTURING

Auto milk texturing and auto shut-o are disabled

during manual milk texturing mode. Lift the steam

wand. Start frothing by touching the button. When

frothing is done, touch the Milk button to stop.

Wipe the wand & tip with a clean damp cloth.

Lower steam wand to the down position and the

wand will automatically purge.

CAUTION: BURN HAZARD

Pressurised steam can still be released, even after

machine has been switched o.

Children must always be supervised.

NOTE

• After 90 seconds of continuous steaming,

the machine will automatically disable the

steam function.

• Use exclusively the stainless steel milk jug

included in the pack to froth milk. The use of

container made of glass or plastic material to

froth milk may lead to dangerous conditions.

AMERICANO

There are 3 preset Americano settings –

Small (180ml), Medium (240ml), and Large

(360ml). Grind dose & tamp your portalter & insert

into the group head. Position your cup underneath

the portalter spouts & the hot water spout. The

hot water is delivered rst, and espresso will be

extracted after that.

CAFÉ CRÈMA

There are 3 presets for the Cafe Crema setting,

Small (120ml), Medium (150ml), Large (180ml).

Insert the single cup lter basket, adjust grinder

to a coarse setting as prompted on screen.

HOT WATER

The HOT WATER function can be used to

pre-heat cups or add hot water manually.

To start & stop hot water, touch ‘Hot Water’

on the screen.

Hot water limit is approximately 90 seconds.

Depending on the size of your cup, you may need

to touch the ‘Hot Water’ button to stop pouring.

NOTE

You cannot run hot water and extract espresso

at the same time.

ADDING NEW DRINK

Touch ‘Add New’ in the menu screen to create

a customised drink. You can adjust parameters

based on a standard style and save your own.

Add New

+

Alternatively, after manually adjusting parameters

touch the small icon to save the current

setting.

TIPS

Ensure the drip tray is rmly pushed in place

and emptied whenever the Empty Me! indicator

is displayed.

AUTO OFF MODE

The machine automatically switches to AUTO OFF

mode after 30 minutes.

SETTINGS

To enter settings menu, touch the icon

on the upper right of the screen.

EN

12

EXTRACTION GUIDE

• Flow starts after 8-12 secs

• Flow slow like warm honey

• Crema is golden brown with a fine

mousse texture

• Espresso is dark brown

SOLUTIONS SOLUTIONS

Tamp using 15-20kgs

of pressure. The top

edge of metal cap on the

tamper should be level

with the top of the filter

basket AFTER tamping.

Trim the puck to the

right level using the

Razor™ precision dose

trimming tool.

• Flow starts after 1-7 secs

• Flow fast like water

• Crema is thin and pale

• Espresso is pale brown

• Tastes bitter/sharp, weak and watery

• Flow starts after 13 secs

• Flow drips or not at all

• Crema is dark and spotty

• Espresso is very dark brown

• Tastes bitter and burnt

REMOVE USED

GRINDS

Used grinds will form

a coffee 'puck'. If the

puck is wet, refer to

the 'Under Extraction'

section.

RINSE FILTER

BASKET

Keep the filter basket

clean to prevent

blockages. Without

ground coffee in the filter

basket, lock the

portafilter into the

machine and run hot

water through.

AFTER EXTRACTION

CORRECT EXTRACTION UNDER EXTRACTION OVER EXTRACTION

Tamp using 15-20kgs

of pressure. The top

edge of metal cap on the

tamper should be level

with the top of the filter

basket AFTER tamping.

Trim the puck to the

right level using the

Razor™ precision dose

trimming tool.

ALWAYS TAMP TO LINE

Adjust & re-test

DECREASE

GRIND AMOUNT

ALWAYS TAMP TO LINE

Adjust & re-test

INCREASE

GRIND AMOUNT

Adjust & re-test

TURN

Adjust & re-test

TURN

LOCK TIGHT

Hot Water

Grind

15s

Grind

15s

GRIND GRIND DOSE TAMP

OVER EXTRACTED

BITTER • ASTRINGENT

Too ne Too much

Use razor to trim

Too heavy

BALANCED Optimum 8–10g (1 cup)

15–18g (2 cup)

30–40lbs

(15–20kg)

UNDER EXTRACTED

UNDERDEVELOPED • SOUR

Too coarse Too little

Increase dose & use razor to trim

Too light

13

Care & Cleaning

COLOUR TOUCH SCREEN DISPLAY

Please keep the touch screen dry and clean to ensure that the machine functions properly.

REPLACING THE WATER FILTER

Soak Filter

(refer to p11)

Install water tankSet current month Replace filter after

90 days or after 40L

!

Assemble water

filter parts

Assemble water

filter parts

Ensure parts are

connected

Install filter in

tank

1 6

22 3 54

The provided water lter helps prevent scale build-up in and on many of the inner functioning components.

Replacing the water lter after three months or 40L will reduce the need to descale the machine.

The limitation of 40L is based on water hardness level 4. If you are in level 2 area, you can increase

this to 60L.

NOTE

To purchase water lters visit Sage® webpage.

CLEANING CYCLE

There will be a message prompt when a cleaning cycle is required. This is a back-ushing cycle

and is separate from descaling. Follow the instruction on the screen.

DESCALING

After regular use, hard water can cause mineral build up in and on many of the inner functioning

components, reducing the brewing ow, brewing temperature, power of the machine, and taste of the

espresso. Even if you used the provided water lter, we recommend you to descale if there is scale build-up

in the water tank.

Go to ‘Settings’ and select ‘Descale cycle’. Follow the instructions on the screen.

WARNING

Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should

never be removed or completely emptied during descaling.

EN

14

CLEANING THE CONICAL BURR GRINDER

This grinder cleaning cycle removes oil build-up on the burrs which can impede performance.

Unlock hopper

Empty hopper Replace hopper Lock hopper Run grinder empty Unlock hopper Remove hopper

Remove top burr

Unlock top burr

Clean top burr with

brush

Clean lower burr

with brush

Clean chute with

brush

12

3 75

PUSH

2

11109988

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K

A

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I

G

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41 6

WARNING

Care should be taken as the grinder burrs are extremely sharp.

15

CLEANING THE STEAM WAND

• The steam wand should always be cleaned

after texturing milk. Wipe the steam wand with

a damp cloth.

• If any of the holes in the tip of the steam wand

become blocked, it may reduce frothing

performance.

• Go to ‘Settings’ > ‘Steam wand cleaning’ and

follow the guide on the screen.

CLEANING THE FILTER BASKETS

AND PORTAFILTER

• The lter baskets and portalter should be rinsed

under hot water immediately after use to remove

all residual coee oils.

• If any of the holes in the lter basket become

blocked, use the pin on the end of the provided

cleaning tool to unblock the hole(s).

• If the hole(s) remain blocked, dissolve a cleaning

tablet in hot water and soak lter basket and

portalter in solution for approx. 20 minutes.

Rinse thoroughly.

CLEANING THE SHOWER SCREEN

• The group head interior and shower screen

should be wiped with a damp cloth to remove

any ground coee particles.

• Periodically purge the machine. Place an empty

lter basket and portlter into the group head.

Touch the 'Hot Water' button and run a short ow

of water to rinse out any residual coee.

CLEANING THE DRIP

& STORAGE TRAY

• The drip tray should be removed, emptied and

cleaned at regular intervals, particularly when

the drip tray full indicator is showing EMPTY ME!

• Remove the grill from the drip tray.

Lift the coee grind separator and dispose of

any coee grounds. The EMPTY ME! indicator

can also be removed from the drip tray by pulling

upwards to release the side latches. Wash all

parts in warm soapy water with a soft cloth.

Rinse and dry thoroughly.

• The storage tray (located behind the drip tray)

can be removed and cleaned with a soft, damp

cloth. Do not use abrasive cleansers, pads

or cloths which can scratch the surface.

NOTE

All parts should be cleaned by hand using warm

water and a gentle dish washing liquid. Do not

use abrasive cleansers, pads or cloths which can

scratch the surface. Do not clean any of the parts

or accessories in the dishwasher.

CLEANING THE OUTER HOUSING

& CUP WARMING TRAY

The outer housing and cup warming tray can be

cleaned with a soft, damp cloth. Polish with a soft,

dry cloth. Do not use abrasive cleansers, pads

or cloths which can scratch the surface.

STORING YOUR MACHINE

Before storing, press the POWER button to

switch the machine o and remove the plug from

the power outlet. Remove unused beans from the

hopper, clean the grinder (see page 14), empty the

water tank and the drip tray. Ensure the machine

is cool, clean and dry. Insert all accessories into

the storage tray. Store upright. Do not place

anything on top.

WARNING

Do not immerse power cord, power plug

or appliance in water or any other liquid.

EN

16

REPLACING THE SILICONE SEAL

Over time, the silicone seal surrounding the shower

screen will need to be replaced to ensure optimum

brewing performance.

1. Press the POWER button to switch the

machine o and unplug the cord from the

power outlet.

2. Carefully remove the water tank and drip tray,

taking particular care if they are full.

3. Using a skewer or similar, clean the centre

of the screw of any residual coee.

4. Insert a at head screwdriver into the

centre of the screw. Turn counter-

clockwise to loosen the screw.

Clean centre of screw

before inserting at head

screwdriver.

5. Once loosened, carefully remove and retain

the screw and the stainless steel shower

screen. Make note of the side of the shower

screen that is downwards. This will make

re-assembly easier. Wash the shower screen

in warm soapy water, then dry thoroughly.

6. Remove the silicone seal with your ngers or

a pair of long-nose pliers. Insert the new seal,

at side rst, so the ribbed side is facing you.

7. Re-insert the shower screen, then the screw.

With your ngers, turn the screw clockwise for

2-3 revolutions then insert at head screwdriver

to tighten until the screw is ush with the

shower screen. Do not overtighten screw.

8. Re-insert the drip tray and water tank.

Contact Sage Consumer Support or visit the

Sage® webpage for replacement silicone seals

or for advice.

TRANSPORTING AND STORING

Press the POWER button to switch the machine

o and remove the plug from the power outlet.

Remove unused beans from the hopper, clean

the grinder, empty the water tank and the drip tray.

Ensure the machine is cool, clean and dry. Insert

all accessories into the storage tray. Store upright.

Do not place anything on top.

17

Troubleshooting

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Water does not ow

from the group head.

No hot water.

Water tank is empty. Fill tank.

Water tank is not fully inserted

and locked into position. Push water tank down completely to

lock into place.

Machine needs to be descaled. Perform descale cycle.

Coee is ground too nely

and/or too much coee in lter

basket and/or over tamping

and/or lter basket is blocked.

See below, ‘Espresso only drips from

the portalter spouts or not at all’.

Espresso only drips

from the portalter

spouts or not at all.

Coee is ground too nely. Use slightly coarser grind.

Refer to ‘Setting the Grind Size’, page 9

and ‘Over Extraction’, page 12.

Too much coee in the lter

basket. Lower dose of coee.

Refer to ‘Dosing’, page 9 and

‘Over Extraction’, page 12.

After tamping, trim the coee dose

using the Razor™ dose trimming tool.

Coee tamped too rmly. Tamp between or 15–20kg of pressure.

Water tank is empty. Fill tank.

Water tank is not fully inserted

and locked into position. Push water tank down completely to

lock into place.

The lter basket may be

blocked. Use the pin on the end of the provided

cleaning tool to unblock the hole(s).

If the hole(s) remain blocked, dissolve

a cleaning tablet in hot water and

soak lter basket and portalter in

solution for approx. 20 minutes.

Rinse thoroughly.

Machine needs to be descaled. Perform descale cycle.

Water doesn’t come

through (the machine

makes loud noise).

Water tank is empty or water

level is below MIN. Fill tank.

There is an error on purging

setting. Perform factory reset (‘Settings’ >

‘Factory Reset’).

EN

18

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Espresso runs

out too quickly. Coee is ground too coarsely. Use slightly ner grind.

Refer to ‘Setting the Grind Size’, page 9

and ‘Under Extraction’, page 12.

Not enough coee in the lter

basket. Increase dose of coee.

Refer to ‘Dosing’, page 9 and ‘Under

Extraction’, page 12. Tamp then use the

Razor™ dose trimming tool to trim o

excess coee.

Coee tamped too lightly. Tamp between or 15–20kg of pressure.

Espresso runs out

around the edge

of the portalter.

Portalter not inserted

in the group head correctly. Ensure portalter is completely inserted

and rotated until resistance is felt.

There are coee grounds

around the lter basket rim. Clean excess coee from the rim of the

lter basket to ensure a proper seal in

group head.

Too much coee in the lter

basket. Lower dose of coee.

Refer to ‘Dosing’, page 9. After tamping,

trim the coee dose using the Razor™

dose trimming tool.

The silicone seal surrounding

the shower screen needs to be

replaced to ensure the portaler

is properly secured into the

group head.

Refer to ‘Replacing the Silicone Seal’,

page 16.

No steam. Machine has not reached

operating temperature. Allow time for the machine to reach

operating temperature.

Water tank is empty. Fill tank.

Water tank is not fully inserted

and locked into position. Push water tank down completely

to lock into place.

Machine needs to be

decalcied. Perform descale cycle.

Steam wand is blocked. Refer to ‘Cleaning the Steam Wand’,

page 15.

Pulsing/pumping

sound while

extracting espresso

or steaming milk.

The machine is carrying out the

normal operation of the pump. No action required as this is the normal

operation of the machine.

Water tank is empty. Fill tank.

Water tank is not fully inserted

and locked into position. Push water tank down completely

to lock into place.

19

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Coee not hot enough. Cups not pre-heated. Rinse cups under hot water outlet

and place on cup warming tray.

Portalter not pre-heated. Rinse portalter under hot water

outlet. Dry thoroughly.

Milk not hot enough

(if making a cappuccino

or latté etc).

Make sure sensor is in contact.

Adjust milk temperature setting

on screen.

Water temperature needs

to be adjusted. Increase the brew temperature

in 'Settings' menu.

No crema. Coee tamped too lightly. Tamp betweens or 15–20kg

of pressure.

Coee is ground too coarsely. Use slightly ner grind. Refer to

‘Setting the Grind Size’, page 9

and ‘Under Extraction’, page 12.

Coee beans or pre-ground

coee are not fresh. If grinding fresh whole coee beans,

use freshly roasted coee beans with

a ‘Roasted On’ date and consume

between 5–20 days after that date.

If using pre-ground coee, use within

a week of grinding.

The lter basket may be blocked. Use the pin on the end of the provided

cleaning tool to unblock the hole(s).

If the hole(s) remain blocked, dissolve

a cleaning tablet in hot water and

soak lter basket and portalter

in solution for approx. 20 minutes.

Rinse thoroughly.

Single Wall lter baskets are

being used with pre-ground

coee.

Ensure you use Dual Wall lter

baskets with pre-ground coee.

Water leaking. Auto purge feature. Immediately

after the espresso, hot water and

steam functions, the machine

will purge water into the drip tray.

This ensures the thermocoil

is at the optimal temperature.

Ensure the drip tray is rmly pushed

in place and emptied whenever the

Empty Me! indicator is displayed.

Water tank is not fully inserted

and locked into position. Push water tank down completely to

lock into place.

The silicone seal surrounding

the shower screen needs to be

replaced to ensure the portaler

is properly secured into the

group head.

Refer to ‘Replacing the Silicone

Seal’, page 16.

EN

20

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Machine is on but

ceases to operate. The safety thermal-cut out may

have activated due to the pump

or grinder overheating.

Press the POWER button to switch

the machine o and unplug from the

power outlet. Allow to cool for about

30–60 minutes.

If problem persists, call Sage Support.

No ground coee

coming from grinder. No coee beans in hopper. Filler hopper with fresh coee beans.

Blocked grinder chamber

or chute. Clean and clear grinder chamber

and chute. Refer to ‘Cleaning the

Conical Burr Grinder’, page 14.

Water / moisture in grinder

chamber and chute. Clean and clear grinder chamber and

chute. Refer to ‘Cleaning the Conical

Burr Grinder’, page 14. Ensure

burrs are thoroughly dry before

re-assembling. It is possible to use

a hair dryer to blow air into the

grinder chamber.

Too much/too little

ground coee is

being delivered to

the lter basket.

Grind amount settings are

incorrect for particular grind size. Use the grind duration button to

increase or decrease the grind

amount. Refer to ‘Dosing’, page 9

and ‘Extraction Guide’, page 12.

Too much/too little

espresso is being

delivered to the cup.

Grind amount and/or grind size

settings and/or shot volumes

require adjustment.

Adjust the grind amount and/or grind

size settings. Refer to ‘Setting the

Grind Size’, page 9, ‘Dosing’, page 9

and ‘Extraction Guide’, page 12.

Grinder is making

a loud noise. Blockage or foreign object

in grinder. Remove hopper, check for debris

or blockage. If necessary, clean and

clear grinder chamber and chute.

Refer to ‘Cleaning the Conical Burr

Grinder’, page 14.

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Sage SES880 Användarguide

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