The appliance shall run continuously once it is started. Generally, the
operation of the appliance shall not be interrupted; or otherwise the
service life may be impaired.
5. Troubleshooting
4.2 Defrost
4.3 Stop using
You may try to solve the following simple problems by yourself.
If they cannot be solved, please contact the after-sales department.
Not working
Check whether the appliance is connected to power or
whether the plug is well connected
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
Odor
Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the appliance
Long-time operation
of the compressor
Long operation of the appliance is normal in summer
when the ambient temperature is high
It is not recommended to have too much food in the appliance at the same time
Food shall get cool before being put into the appliance
The doors are opened too frequently
Remove the food from the appliance and place it properly to prevent food from
melting.
Clear the drain pipe (use soft materials to prevent damage to the liner), prepare the
water containers for defrosting.
(pay attention to clean the compressor compartment water draining tray, avoding
You can use the natural temperature for natural defrosting, you can also use the ice
shovel to eliminate the frost (use plastic or wooden ice shovel to avoid damage to
the liner or pipe).
You can also use the appropriate amount of hot water to speed up the defrost, with
a dry towel to dry the water after defrosting.
After defrosting, put the food back in the cabinet, and power on the appliance.
Power failure: In case of power failure, even if it is in summer, foods inside the
appliance can be kept for several hours; during the power failure, the times of door
opening shall be reduced, and no more fresh food shall be put into the appliance.
Long-time nonuse: The appliance shall be unplugged and then cleaned; then the
doors are left open to prevent odor.
partitions, vegetable holder, freezing chamber drawers and etc. with tape, and
tighten the leveling feet; close the doors and seal them with tape. During moving,
the appliance shall not be laid upside down or horizontally, or be vibrated; the
inclination during movement shall be no more than 45º. Do not hold the door and
hinge when moving this unit.
Light not working Check whether the appliance is connected to power supply and whether the
illuminating light is damaged
Have the light replaced by a specialist
Doors cannot be
properly closed
The door is stuck by food packages
Too much food is placed
The appliance is tilted
Loud noise appliance is placed stably
Check whether accessories are placed at proper locations
Gasket gap Remove foreign materials on the door seal
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel for heating)
Water pan overflows There is too much food in the chamber or food stored contains too much
water resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry of air and
increased water due to defrosting
overheating on
sidewall
Heat dissipation of the built-in condenser via the housing, which is normal
When housing becomes hot due to high ambient temperature,
storage of too much food or shutdown of the compressor, provide sound
ventilation to facilitate heat dissipation
Surface
condensation
Condensation on the exterior surface and door seals of the appliance is normal
when the ambient humidity is too high. Just wipe the condensate with a clean
towel.
Abnormal noise Buzz: The compressor may produce buzzes during operation, and the buzzes
are loud particularly upon start or stop. This is normal.
normal.
18 19
GB