The bean hopper is empty.
Put new coffee beans in the
bean hopper.
Insert the drip tray and close
the service door.
The brew group is not in the
machine or it is not inserted
correctly. Insert the brew
group.
If the display shows an error
code, check section 'Meaning
of the error codes' to see what
the code on the display means
and what you can do. The
machine cannot be used when
this icon is on the display.
The coffee grounds container
is full. Make sure the machine
is switched on. Then remove
and empty the coffee
grounds container.
There is air is the machine,
place a cup under the hot
water spout and select Ok to
start priming. Make sure the
hot water spout is inserted
before starting the process.
Meaning of error codes
Below you find a list of the error codes showing problems that you can solve yourself. Video
instructions are available on www.philips.com/coffee-care. If another error code appears, please
contact the Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.
Error
code
Problem Possible solution
01 The coffee funnel is
blocked by ground
coffee or a foreign
object.
Switch off the machine and unplug it. Remove the brew group.
Then open the lid of the pre-ground coffee compartment.
Insert the spoon handle and move it up and down to make
clogged ground coffee fal down (Fig. 28). If a foreign object is
blocking the coffee funnel, remove it. Visit
www.philips.com/coffee-care for detailed video instructions
03 The brew group is dirty
or not well-greased.
Switch off the machine with the main switch. Rinse the brew
group with fresh water, let it air-dry and then lubricate it (see
'Lubricating the brew group'). Consult chapter 'Cleaning the
brew group' or visit www.philips.com/coffee-care for detailed
video instructions. Then switch the machine on again.
04 The brew group is not
positioned correctly.
Switch off the machine with the main switch. Remove the brew
group and reinsert it. Make sure that the brew group is in the
correct position before you insert it. Consult chapter 'Handling
the brew group' or visit www.philips.com/coffee-care for
detailed video instructions. Then switch the machine on again.
05 There is air in the water
circuit.
Restart the machine by switching it off and on again with the
main switch. If this works, dispense 2-3 cups of hot water.
Descale the machine if you have not done so for a longer
period of time.
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