Linux-förberedda system................................................................................................................................................18
Installera Red Hat Enterprise Linux (RHEL).....................................................................................................................18
Ställa in SUSE Linux Enterprise Desktop (SLED)..............................................................................................................18
Installera Ubuntu .............................................................................................................................................................19
Grakdrivrutiner för öppen källkod.........................................................................................................................19
Egenutvecklade grakdrivrutiner....................................................................................................................................19
6 Uppdatera datorn.................................................................................................................................................................20
Uppdatera BIOS................................................................................................................................................................20
Fastställa aktuell BIOS-version ...............................................................................................................................20
Uppgradera BIOS......................................................................................................................................................20
Uppgradera enhetsdrivrutiner ........................................................................................................................................21
7 Underhåll, diagnostik och enkel felsökning........................................................................................................................22
Stänga av datorn..............................................................................................................................................................22
Om det uppstår problem .................................................................................................................................................22
Mer information.......................................................................................................................................................22
Okulär inspektion.....................................................................................................................................................22
Vid start............................................................................................................................................................22
Under drift........................................................................................................................................................23
Kunden reparerar själv.....................................................................................................................................24
Ljus- eller ljudkoder: tolkning av POST-diagnostiska lampor och ljudkoder .........................................................24
Grundläggande felsökning ......................................................................................................................................24
HP-support...............................................................................................................................................................24
Online-support.................................................................................................................................................25
Kundsupport för datorer..................................................................................................................................25
Rekommendationer eller bulletiner och meddelanden ..................................................................................25
Meddelanden om produktförändringar...........................................................................................................25
Ringa support...................................................................................................................................................25
Hitta garantiinformation .................................................................................................................................26
8 Använda HP PC Hardware Diagnostics ................................................................................................................................27
Använda HP PC Hardware Diagnostics Windows (endast vissa modeller) .....................................................................27
Använda HP PC Hardware Diagnostics Windows-ID-kod för maskinvarufel..........................................................27
Komma åt HP PC Hardware Diagnostics Windows..................................................................................................27
Komma åt HP PC Hardware Diagnostics Windows från Start-menyn.............................................................27
Komma åt HP PC Hardware Diagnostics Windows från Support Assistant ....................................................28
Hämta HP PC Hardware Diagnostics Windows........................................................................................................28
Hämta den senaste versionen av HP PC Hardware Diagnostics Windows från HP ........................................28
Hämta HP PC Hardware Diagnostics Windows från Microsoft Store ..............................................................28
Hämta HP Hardware Diagnostics Windows efter produktnamn eller produktnummer (endast vissa
produkter) ................................................................................................................................................28
Installera HP PC Hardware Diagnostics Windows ...................................................................................................29
Använda HP PC Hardware Diagnostics UEFI....................................................................................................................29
Använda en HP PC Hardware Diagnostics UEFI-ID-kod för maskinvarufel.............................................................29
Starta HP PC Hardware Diagnostics UEFI ................................................................................................................29
Hämta HP PC Hardware Diagnostics UEFI till en USB-ashenhet...........................................................................30
Hämta den senaste versionen av HP PC Hardware Diagnostics UEFI.............................................................30
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