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Inseego Mobile App Requirements
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID
THE WARRANTY. THE ROUTER IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT
INSEEGO TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
Support and More
Any device with Wi-Fi capability and an Internet browser. The FX2000 is compatible with all
major operating systems and the latest versions of browsers.
System Requirements
Smartphone or device on iOS 13 or above, or Android 9.0 or above.
Approved Firmware Versions
This device will only operate with firmware versions that have been approved for use by
your service provider and the device manufacturer. If unauthorized firmware is placed on the
device it will not function.
5G
Not all devices, signals, or uses are compatible; check device specifications. See your service
provider’s website for 5G coverage, access, and network management details.
Information about Safeguarding Devices
We encourage customers to take appropriate measures to secure their devices and invite
them to take advantage of the features available on this device to help secure it from theft
and/or other unauthorized access and use. This device has a locking function (e.g., user-
defined codes or patterns) that can serve as a first line of defense against unauthorized use
or access to stored information. Preloaded security applications that allow customers to track
or locate misplaced devices can be found on several devices. Lost or stolen devices should
be immediately reported to your service provider so that proper measures can be taken to
protect accounts. For additional information, visit your service provider’s Privacy Policy.
More information
To access a User Guide, go to https://www.inseego.com/download/FX2000_user_guide.pdf.
Or, from the FX2000 Web UI, select Help > Customer Support > User Guide.
Customer Service and Troubleshooting
Please reach out to your service provider.