Dell OptiPlex SX280 Snabbstartsguide

www.dell.com | support.dell.com

Dell™ OptiPlex™ SX280

Quick Reference Guide

Model DCTR

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

®

Windows

®

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks

of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DCTR

April 2004 P/N Y2962 Rev. A00

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cable Cover and Power Adapter

. . . . . . . . . . . . . . . . . . . . 9

Setting Up Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . 10

Determining Placement and Orientation of the Computer

. . . . . . . . 10

Installing a Device in the Module Bay

. . . . . . . . . . . . . . . . . 11

Connecting External Devices

. . . . . . . . . . . . . . . . . . . . . 12

Installing a Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . 15

Attaching the Optional Cable Cover

. . . . . . . . . . . . . . . . . . 16

Inside Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing the Computer Cover

. . . . . . . . . . . . . . . . . . . . . 16

Inside View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Replacing the Computer Cover

. . . . . . . . . . . . . . . . . . . . . 18

Solving Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Power Supply Light

. . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Lights

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Diagnostic Lights

. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Beep Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Running the Dell™ IDE Hard Drive Diagnostics

. . . . . . . . . . . . . 27

Resolving Software and Hardware Incompatibilities

. . . . . . . . . . 27

Using Microsoft

®

Windows

®

XP System Restore . . . . . . . . . . . . 28

Reinstalling Microsoft

®

Windows

®

XP . . . . . . . . . . . . . . . . . 29

Using the Drivers and Utilities CD

. . . . . . . . . . . . . . . . . . . . . 32

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4 Contents

Quick Reference Guide 5

Finding Information

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

• Desktop System Software (DSS)

Drivers and Utilities CD (also known as the ResourceCD)

Documentation and drivers are already installed on your

computer. You can use the CD to reinstall drivers, run the

Dell Diagnostics, or access your documentation.

Readme files may be

included on your CD

to provide last-minute

updates about technical

changes to your

computer or advanced

technical-reference

material for technicians

or experienced users.

NOTE: The latest drivers

and documentation

updates can be found at support.dell.com.

• OS updates and patches

Desktop System Software (DSS)

Located on the Drivers and Utilities CD and at

support.dell.com.

• Warranty information

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

NOTE: This document is available as a PDF at

support.dell.com.

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

Dell OptiPlex™ User’s Guide

Microsoft

®

Windows

®

XP Help and Support Center

1

Click the

Start

button and click

Help and Support.

2

Click

User’s and system guides

and click

User’s guides

.

The User’s Guide is also available on the

Drivers and

Utilities

CD

.

6 Quick Reference Guide

www.dell.com | support.dell.com

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

identify your

computer when you

use

support.dell.com

or contact technical

support.

• Enter the Express

Service Code to direct your call when contacting

technical support. The Express Service Code is not

available in all countries.

• Latest drivers for my computer

• Answers to technical service and support questions

• Online discussions with other users and technical

support

• Documentation for my computer

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

The Dell Support website provides several online tools,

including:

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status,

warranty, and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product

specifications, and white papers

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer configuration

• Service contract for my computer

Dell Premier Support Website — premiersupport.dell.com

The Dell Premier Support website is customized for

corporate, government, and education customers. This

website may not be available in all regions.

What Are You Looking For? Find It Here

Quick Reference Guide 7

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

1

Click the

Start

button and click

Help and Support

.

2

Type a word or phrase that describes your problem

and click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

• How to reinstall my operating system

Operating System CD

The operating system is already installed on your

computer. To reinstall your operating system, use the

Operating System CD. See your OptiPlex User’s Guide

for instructions.

After you reinstall your

operating system, use the

Drivers and Utilities CD

to reinstall drivers for the

devices that came with

your computer.

Your operating system

product key

is located on

your Windows License

label attached to your

computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

• Regulatory Model Number

DCTR

• Chassis Type

Ultra-Small Form-Factor (USFF) chassis

What Are You Looking For? Find It Here

8 Quick Reference Guide

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About Your Computer

NOTE: If you want to orient your computer under a desk top or on a wall surface, use the optional wall-

mount bracket. To order the bracket

, contact Dell. For information on contacting Dell, see your online

User’s Guide.

NOTE: To ensure proper ventilation, do not block the cooling vents.

Front View

Side View

USB connectors (2)

microphone connector

power light

power button

module bay

hard-drive access light

headphone connector

vents (do not block)

mounting holes (2)

Quick Reference Guide 9

Back View

Cable Cover and Power Adapter

cover release knob

parallel

connector

diagnostic lights

USB connectors (5)

line-out connector

line-in connector

video connector

serial connector

power connector

network activity

light

network adapter

link integrity light

vents (do not block)

10 Quick Reference Guide

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Setting Up Your Computer

NOTICE: When setting up your computer, secure all cables toward the back of your work area

to prevent the cables from being pulled, tangled, or stepped on.

NOTICE: To prevent the computer from overheating and shutting down, do not place the computer

in a poorly ventilated area.

NOTE: If you have ordered a computer without a hard drive, you can install a drive by using the drive

rails that are included inside your computer (see "Installing a Hard Drive" on page 15).

Determining Placement and Orientation of the Computer

NOTICE: Do not place your monitor on top of the computer. Use a monitor stand.

NOTICE: Do not position your computer upside down.

Quick Reference Guide 11

NOTICE: In a high-vibration environment or when installing the computer under a surface or on a wall,

use the optional wall-mount bracket. To order the bracket, contact Dell. For information on contacting

Dell, see your online User’s Guide.

NOTE: To ensure proper ventilation, place the computer at least 5 cm (2 inches) from a vertical surface.

Do not place the computer in an enclosed environment without ventilation.

Installing a Device in the Module Bay

You can install a Dell™ portable device such as a floppy drive, CD/DVD drive, or second hard drive

in the module bay. Your Dell computer ships with either a CD/DVD drive or an airbay (filler blank)

installed in the module bay.

As a security feature, your computer is equipped with a module locking switch to secure a device in

the module bay. To access the switch, remove the computer cover (see "Removing the Computer

Cover" on page 16).

For added security, you may also secure a device in the module bay by using the device screw that

ships with your computer (packaged separately).

module locking switch

12 Quick Reference Guide

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Connecting External Devices

CAUTION: Before performing any of the procedures in this section, follow the safety instructions in

the Product Information Guide.

You must complete all steps to properly set up your computer. See the appropriate figures that

follow the instructions.

1

Use the USB connectors on the back of your computer to connect the keyboard and mouse.

2

Connect the modem or network cable.

NOTICE: To connect a network cable, first plug the cable in to the network wall jack, and then in

to the computer.

Insert the network cable, not the phone line, into the network connector. If you have

an optional modem, connect the phone line to the modem.

NOTICE: Do not connect a modem cable to the network adapter. Voltage from telephone

communications can cause damage to the network adapter.

3

Connect the monitor.

Align and gently insert the monitor cable to avoid bending connector pins. Tighten

the thumbscrews on the cable connectors.

NOTE: Some monitors have the video connector underneath the back of the screen.

See the documentation that came with your monitor for its connector locations.

4

Connect the speakers.

1

device screw

Quick Reference Guide 13

5

Connect power cables to the computer, monitor, and devices and insert the other ends of

the power cables to electrical outlets.

6

Press the power buttons to turn on the computer and monitor.

NOTE: Before you install any devices or software that did not ship with your computer, read the

documentation that came with the software or device, or contact the vendor to verify that the software

or device is compatible with your computer and operating system.

NOTE: Your computer may vary slightly from the following setup figures.

network connector

USB connector

14 Quick Reference Guide

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Connecting a DVI Monitor

If you have a DVI-compatible monitor, plug the cable from your monitor in to the white DVI

display-connector on the computer back panel.

Connecting a VGA Monitor

If you have a

VGA-compatible

monitor, use the adapter cable to connect the cable from your

monitor to the white DVI display-connector on the computer back panel.

Quick Reference Guide 15

Connecting Two Monitors

Use the adapter cable to connect both a VGA monitor and a DVI monitor to the white DVI display-

connector on the computer back panel.

Installing a Hard Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

1

If you are installing a new drive, attach the drive rails—located inside the cover—to the new

drive.

2

Attach the data and power cables to the hard drive connectors, being careful not to bend any

of the pins.

3

Slide the hard drive into the bracket.

Connecting the AC Adapter

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

1

Connect the power adapter to the connector on the back of the computer. In order for the

connection to be secure, verify that the latch engages completely. (An audible click will be

heard or felt.)

2

Connect a power cable to the

power adapter.

3

If your computer power-cable

connector has a grounding wire,

and you decide to connect it,

continue with step 4. If you decide

otherwise, go to step 5.

16 Quick Reference Guide

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CAUTION: If your power cord or adapter provides a green ground wire for connection to an electrical

outlet, do not permit contact between the green ground wire and power leads because electrical

shock, fire, or damage to your computer can occur (see the following figure).

4

Connect the metal ground connector to the grounding source on

the outlet (see the following figure):

a

Loosen the grounding source.

b

Slide the metal ground connector behind the grounding source,

and then tighten the grounding source.

5

Connect the AC power cable to the outlet.

Attaching the Optional Cable Cover

1

Ensure that all external device cables are

threaded through the hole in the cable

cover and connected to the computer back

panel.

2

Hold the bottom of the cable cover and align the four tabs with the four slots on the

computer back panel.

3

Insert the tabs into the slots and slide the

cable cover toward the diagnostic lights (see

the figure) until the cable cover is securely

positioned.

4

Install a security device in the security cable

slot (optional).

Inside Your Computer

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

in the Product Information Guide.

CAUTION: To avoid electrical shock, always unplug your computer from the power adapter before

removing the cover.

grounding

source

metal ground connector

cable cover

(optional)

security

cable slot

Quick Reference Guide 17

CAUTION: To prevent static damage to

components inside your computer,

discharge static electricity from your body

before you touch any of your computer’s

electronic components. You can do so by

touching an unpainted metal surface on

the computer chassis.

1

Remove the computer cover.

a

Rotate the cover release knob in a

clockwise direction, as shown in

the figure.

b

Slide the computer cover forward

1 cm (0.5 inch), or until it stops,

and then raise the cover.

Inside View

cover release knob

speaker (optional)

memory modules (2)

hard drive

security cable slot

chassis intrusion switch

processor heat-sink fan shroud

18 Quick Reference Guide

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Replacing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

in the Product Information Guide.

1

Replace the cover:

a

Lower and align the cover with the metal

computer frame.

b

Slide the cover until you hear or feel it

click into place.

2

Connect your computer to its power adapter

and connect devices to electrical outlets, and

turn them on.

If the chassis intrusion detector is set to

On

,

the following message appears on the screen

after the next computer start-up:

ALERT! Cover was previously removed.

3

Clear the chassis intrusion status by entering system setup and selecting

Clear

under the

Intrusion Status

option. For information on the chassis intrusion detector, see your online

User’s Guide

.

NOTE: If an admin password has been assigned by someone else, contact your network administrator

for information on resetting the chassis intrusion detector.

Solving Problems

Dell provides a number of tools to help you if your computer does not perform as expected. For the

latest troubleshooting information available for your computer, see the Dell Support website at

support.dell.com

.

If computer problems occur that require help from Dell, write a detailed description of the error,

beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag below;

and then contact Dell from the same location as your computer.

See "Finding Information" on page 5 for an example of the express service code and Service Tag.

Express Service Code:___________________________

Service Tag:___________________________

Quick Reference Guide 19

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Setting Up Your

Computer" on page 10 and run the Dell Diagnostics before you contact Dell for technical

assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Enter system setup, review your computer’s configuration information, and ensure that the device

you want to test is displayed in system setup and is active. For information on system setup, see

your online

User’s Guide

.

Start the Dell Diagnostics from either your hard drive (see "Starting the Dell Diagnostics From

Your Hard Drive" on page 19) or from the

Drivers and Utilities

CD (also known as the ResourceCD

—see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 19).

Starting the Dell Diagnostics From Your Hard Drive

1

Turn on (or restart) your computer.

2

When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found,

see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 19.

If you wait too long and the operating system logo appears, continue to wait until you see

the Microsoft

®

Windows

®

desktop. Then shut down your computer and try again. For

information on shutting down your computer, see your online

User’s Guide

.

3

When the boot device list appears, highlight

Boot to Utility Partition

and press <Enter>.

4

When the Dell Diagnostics

Main Menu

appears, select the test you want to run

(see page 20).

Starting the Dell Diagnostics From the Drivers and Utilities CD

1

Insert the

Drivers and Utilities

CD.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see

the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer

boots according to the devices specified in system setup.

20 Quick Reference Guide

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3

When the boot device list appears, highlight

Onboard or USB CD-ROM

and press

<Enter>.

4

Select

Onboard or USB CD-ROM Device

from the CD boot menu.

5

Select the

Boot from CD-ROM

option from the menu that appears.

6

Ty p e

1

to start the ResourceCD menu.

7

Ty p e

2

to start the Dell Diagnostics.

8

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed,

select the version appropriate for your computer.

9

When the Dell Diagnostics

Main Menu

appears, select the test you want to run (see

page 20).

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for

the option you want.

2

If a problem is encountered during a test, a message appears with an error code and a

description of the problem. Write down the error code and problem description and follow

the instructions on the screen.

If you cannot resolve the error condition, contact Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and

requires no interaction on your part. Run Express Test first to increase the

possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more

and requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want to run.

Symptom Tree Lists the most common symptoms encountered and allows you to select a test

based on the symptom of the problem you are having.

Tab Function

Results Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered, error codes, and the problem

description.

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